Shipping policy

Thanks for stopping by Patrice Jones! We’re so glad you’re here. We know the best part of shopping online is getting your goodies in the mail, so we’ve kept our shipping process simple, transparent, and completely worry-free.

Where We Ship

To keep our service consistent, we currently ship exclusively to addresses within the United States.

Shipping Is Always Free

We believe in keeping things simple—no games, no hidden costs. That’s why we offer Free Standard Shipping on every single order placed within the U.S. There are no minimum spend requirements and no surprise fees at checkout. Just free shipping, every time.

When Will Your Order Arrive?

Processing Time: Once you hit the order button, our team needs about 1–3 business days to pick, pack, and prepare your items for the road. (We take weekends and U.S. federal holidays off to recharge, so those days don't count toward our processing time.)
Transit Time: After your package leaves our hands, it typically takes 3–7 business days to reach your doorstep. While we always aim to be speedy, please keep in mind that shipping carriers sometimes experience minor delays that are outside of our control.

Tracking Your Package

As soon as your order is on its way, we’ll shoot a confirmation email over to the address you provided at checkout. This will include your tracking number so you can keep an eye on your package’s journey. Please give the system about 24 hours to update with the latest transit info.

A Quick Note on Addresses

Before you finish your checkout, please double-check that your shipping address is 100% correct. We want to make sure your order lands safely in your hands, but Patrice Jones cannot be held responsible for packages that go missing or are returned to us due to an incorrect or incomplete address provided during checkout.